Terms of service

TERMS OF SERVICE

Last updated: 30/06/2026

Welcome to Kashtee ("Kashtee," "we," "us," or "our"). These Terms of Service govern your access to and use of our website and any purchases you make through it. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order on Kashtee. By using the Site, you confirm that you meet this requirement, or that you are using the Site under the supervision of a parent or legal guardian.

Products and Pricing

- All products listed on the Site are subject to availability.
- We reserve the right to limit quantities, discontinue products, or modify product descriptions, images, and prices at any time without prior notice.
- Prices are listed in [PKR/insert currency] and are subject to change without notice. Prices do not include applicable taxes or shipping fees unless stated otherwise.
- We make reasonable efforts to display product colors and details accurately; however, we do not guarantee that your device's display will accurately reflect the actual product.

Orders and Payment

- By placing an order, you are making an offer to purchase the product(s) selected, subject to these Terms.
- We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.
- Payment must be made in full at the time of order through the payment methods available on the Site (which may include cash on delivery, bank transfer, or online payment gateways, as offered).
- You agree to provide accurate, current, and complete information when placing an order.

Shipping

Shipping is currently available within Pakistan only. Please refer to our [Shipping Policy] for details on delivery timelines, charges, and order tracking.

Returns, Exchanges, and Refunds

Our return, exchange, and refund terms are governed by our [Refund Policy], which forms part of these Terms.

Intellectual Property

All content on the Site — including but not limited to logos, product designs, images, graphics, text, and the Kashtee name and branding — is the property of Kashtee and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or use any content from the Site without our prior written consent.

User Conduct

When using the Site, you agree not to:
- Use the Site for any unlawful purpose or in violation of these Terms;
- Attempt to gain unauthorized access to the Site, its systems, or related networks;
- Interfere with or disrupt the Site's functionality or security;
- Submit false, misleading, or fraudulent information, including in connection with an order.

Limitation of Liability

To the fullest extent permitted by law, Kashtee shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site or purchase of products, including but not limited to loss of data, loss of profits, or business interruption. Our total liability for any claim arising from your use of the Site or a purchase shall not exceed the amount paid by you for the relevant order.

Third-Party Links and Services

The Site may contain links to third-party websites or use third-party services (such as payment processors or delivery partners). We are not responsible for the content, policies, or practices of any third-party sites or services.

Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Karachi, Pakistan.

Contact Us

If you have any questions about these Terms, please contact us at:

Email: support.kashtee@gmail.com
Location: Karachi, Pakistan