Shipping policy
Shipping Policy
Last updated: 30/06/2026
Shipping Coverage
At this time, Kashtee ships **within Pakistan only**. We do not currently offer international shipping, but we hope to expand in the future.
Order Processing Time
Orders are typically processed within [4-7] business days of being placed, excluding weekends and public holidays. During sales or high-demand periods, processing may take slightly longer.
Delivery Timeframes
Estimated delivery times after processing:
- **Major cities (Karachi, Lahore, Islamabad, etc.):** 7 business days
- **Other cities/regions:** [4–7] business days
Delivery times are estimates and may vary due to courier delays, weather conditions, or other circumstances beyond our control.
Shipping Charges
Shipping charges (if any) are calculated at checkout based on your delivery location and will be clearly displayed before you complete your order. [We offer free shipping on orders above Rs. [X] — update or remove as applicable.]
Order Tracking
Once your order is shipped, you will receive a confirmation with tracking details (where available) so you can monitor your delivery status.
Delays
While we work with reliable courier partners, occasional delays can occur. If your order is significantly delayed, please contact us at support.kashtee@gmail.com with your order number, and we'll look into it for you.
Incorrect Address
Please double-check your shipping address at checkout. Kashtee is not responsible for delays or non-delivery caused by incorrect or incomplete address information provided by the customer. Additional charges may apply for re-shipping in such cases.
Contact Us
For any shipping-related questions, reach out to:
Email: support.kashtee@gmail.com
Location: Karachi, Pakistan